social media marketing
corporate online branding

Content Marketing Made Simple with Bucket Marketing

by Matthew O'Brien on September 8, 2014

persona marketing with bucket marketingOne of the top statements that is made to us when consulting with new prospects is:

“We do not have a content strategy.”

In fact, they typically go on to say…

“We’re not clear on what we should be talking about to bring in qualified new business opportunities.“

This is also very indicative of the challenges a new business start-up faces. As a mentor at Arizona State University’s Entrepreneurship and Innovation Group, some of the top companies that are coming out of this accelerator program have the same type of content challenge. These businesses are either cash strapped or resource strapped and do not see online marketing or even content marketing with social media as a top priority because they don’t have the resources and knowledge to dedicate time to it. The start-ups are typically asking:

“Where is the low hanging fruit?”

“What is the easiest way to go about content marketing to get the best results for bringing in new opportunities.”

Our recommendation is to think in terms of a bucket. Who are your top three prospects/buyer personas? Who are the ideal customers that you’re looking to attract?

Bucket Marketing
Develop content for the three buckets that represent your top three prospects. You can target your prospects by job title, industry type, demographic make-up, etc. The type of content that you develop to attract new opportunities should point back to one of these three prospect types (your buyer personas). Ask these questions about each of your top prospects:

  • What are the top five challenges or pains that this prospect experiences?
  • What are the success factors that this buyer persona is looking to experience?

persona marketing buyer persona

Develop a list of the top five successes that each buyer persona is moving towards. Once completed, you will have identified the most important opportunities for securing new business with your prospects. Direct your product, service, and business offerings towards these success factors and away from the pain points.

We recommend reaching out to your customer base. Do you have customers that emulate these buyer personas? If so, let’s validate the success factors and pain point assumptions for the three prospects/buyer personas. Now take these five success factors and five pain points and weave them into stories.

Interview your customers and validate if your customers are experiencing these same types of successes and if your company did in fact alleviate the pain points you identified. Get them to share their story and put these stories in their respective marketing buckets.

Now that we have these buckets full of marketing content, how do we get the word out? Take the approach of putting a scent on top of these stories. Personalizing your marketing message specifically for each buyer prospect helps to create a scent that will get engagement.

Next step is to sprinkle these stories out into your online marketing channels and social networks; video sites, blog platforms, photo sharing sites, articles, press releases, you name it. These stories will resonate with your prospects, especially when you break it down into multi-media marketing campaigns.

Use all of your social networks. Start sprinkling your content to your marketing channels. Think of each story you have captured as an ongoing campaign of 2 months or more. Attracting new prospects and tracking the success of each campaign will follow if you think of this as an ongoing event vs. a single one time publishing experience. Pay close attention to:

  • What for of media is getting most engagement?
  • What’s marketing channels are driving people to your site?
  • What is your overall conversion rate overall?

Ultimately, there should be a good call to action page for each campaign with three strong call to actions. One call-to-action is getting inbound phone calls. If you don’t want people to call you, make sure you have a simple form capture on your landing page. If prospects are not quite ready to contact you, have an email capture as a way for them to give you some piece of communication so you can follow up with them.

This simplified approach to marketing, that we call bucket marketing, can help to grow inbound opportunities through a more personalized marketing message to your targeted buyer personas.

Good luck. Have fun. Get great results!

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How Should I respond to Negative Comments?

by Jennifer Beringer on May 9, 2014

When writing blogs, Facebook posts, tweets, etc. it is always nice to know people are listening to you.  It can be encouraging when you see your views and clicks go up over the course of a day or two. Then, you get a few comments.   It is easy to respond to a positive comment.  But what should you do when the comment is not so nice?  Here are a few types of negative comments and how to appropriately respond to them.

Negative commentIt’s Spam or Profane

A lot a spammers out there will comment “love your article from ‘Buy my product at the following URL.’ ”  Others are simply profanity. These comments are the easiest to deal with.  Hit the delete button and forget about it.

It’s a Personal Attack

Again, if someone is targeting you as an individual and not the business you are promoting, first document the comment(s).  Take a screen shot of the comment and either save it or report it.  Depending on the severity of the comment, these can also be removed.

It’s a Complaint

Never delete a valid complaint, whether it’s about your product or service.  Deleting valid complaints may aggravate the writer eliciting future negative comments and bad reviews.  Instead, respond to valid complaints with valid positive responses.  By offering an apology first, then a positive solution, you’ll will be seen as a company that does things right for their customer.

By listening to your clients, you will learn what is working for them and what needs to be improved upon.  Your clients will be happier and you may even start to see more positive comments from them.

 

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Get Disruptive with Your Sales Force Using Linkedin

January 21, 2014

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Maximizing Productivity with The Can’t Do List

October 2, 2013

The word “can’t” can be a motivator. Have you ever told a child they can’t do something? Relentless pursuit of what they can’t have or do typically follows. Remember when we were told not to stare into the sun or it will burn our eyes? Did you end up doing it anyways? I had to […]

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Is Your Personal Brand Making a Good First Impression in Social Media?

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One would think that by now we are well versed in social media, from activating new profiles and building our network. What you may not be aware of is that your first impression on a social network or mobile app happens sooner than you may think. Bad First Impressions in Seconds (No Click Required) How […]

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New Facebook ‘Bumping’ Opens Opportunities in Social Media SEO

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Ever wonder why you see what you see in your Facebook feed? Why you see status updates from certain brands and certain friends, and newer stories compared to updates from the previous night? It’s all part of Facebook’s use of its algorithms to ‘deliver the right content to the right people at the right time’. […]

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